A question about a product, an order or a delivery? We are at your disposal.
Before contacting us
To process your request more quickly, please specify if possible:
- Your order number (if you have one)
- The name of the product concerned
- A precise description of your request
Reply times
We answer e-mails on weekday afternoons, Monday to Friday. Requests received at weekends or on public holidays will be dealt with on the next working day.
Returns and warranty
For any return, exchange or warranty request, please state your order number to make it easier to process your case.
Thank you for your trust. We remain at your disposal for any questions.
Customer service
You can contact us by e-mail; we undertake to reply as soon as possible,
or by telephone, Monday to Friday, from 2:00 pm to 5:00 pm (French time) – +33 9 50 73 53 37 / +33 6 16 75 89 96
Vente ou retrait de commande sur place à notre adresse uniquement sur rendez-vous
Address:
1, ZA Parc An Itron 22420 LE VIEUX MARCHE – FRANCE –
